Discover all about Springfree Trampoline replacement parts: what's replaceable, when to order, and cost details. Keep your trampoline in top shape!
6 MIN READ
Springfree Trampolines have become an integral part of countless families’ gardens.
Their innovative springless trampolines have kept children jumping safely for two decades now. In addition to their safety-first design, Springfree Trampolines are renowned for their longevity – being able to last for 10+ years.
However, like any item over time, Springfree Trampolines may occasionally require a bit of maintenance. This could include replacing parts, like a mat or a net.
In this article, we dive into everything you need to know about Springfree Trampoline replacement parts. You will learn:
- Which Springfree Trampolines parts can be replaced.
- When you need to order a replacement part.
- How to order Springfree Trampoline parts.
- The cost of Springfree parts.
- Answers to common customer questions about Springfree replacement parts.
Let’s get to it!
Springfree Trampoline Part Overview
First, let’s go over what parts you can replace on your Springfree Trampoline. See the image below:
- FlexiNet™
- SoftEdge™ Mat
- SoftEdge™ Mat Rod Holder
- SoftEdge™ Mat Rod
- SoftEdge™ Mat Rod Sleeve Set (Sleeves only)
- FlexiNet™ Enclosure Rod
- FlexiNet™ Rod Sleeve Set (Sleeves only)
- Bolt Sets
- C-clips (pack of 12)
- Frame and leg pieces
When Should You Buy a Springfree Trampoline Replacement Part?
There are certain things you need to check for when assessing whether you need to order a replacement part.
If you meet one of the following criteria, it’s likely time to order a Springfree Trampoline replacement part:
- Material flaws in the mat or net.
- Missing rods or rods that are disconnected from the mat. Broken rods or fraying cracked mat rods, as well.
- Bent or broken frame.
- Missing or broken plastic mat rod holders.
- Missing or broken enclosure rods.
- Missing C-clips from the sockets on the frame.
- Cracks or flaking in the sleeves that encase the fiberglass rods.
How to Order Springfree Trampoline Parts
Now that you know what Springfree Trampolines parts can be replaced and when you need to order them, let’s go over how to order a new part.
Step One: Gather Your Trampoline’s Information
To achieve a quick and successful call for a new part, you will want to gather the following information about your Springfree Trampoline:
--> The model or serial number of your trampoline. You can find this number on the trampoline frame. It will either be on a white sticker or engraved into the frame. See the image below for an example:
IMPORTANT: If you can’t find the serial number, count the number of mat rods instead. The mat rods are typically white—as seen in the image above. You can also use the model number (eg. S155 for the Jumbo Square Trampoline).
- The shape of your trampoline (Square, Round or Oval).
Basically, all you need to have before calling is the serial number (or mat rod count) and the shape of your trampoline. If you have these, you’ve increased your chances of a quick call!
Step Two: Call Springfree
You can call Springfree to get your replacement part, or head online!
Springfree Trampolines Parts are only sold over the phone by our Specialists, or directly from our Springfree UK website.
We’d really recommend ordering online if you’re sure of your trampoline’s model and generation! Hoever, Springfree Trampolines are more complex than any other trampoline, so please feel free to give us a call if you're unsure of this information. If you’re not sure on the generation of your trampoline – our experts can help you with this by using the model and the serial numbers.
Step Three: We’ll Ship the Part
Once the correct part has been identified and ordered, we will ship you the new part.
To order or find out more information on replacement parts, please call 01276 477 461.
*Disclaimer: Periodically, we may see parts go on to a back order. 4-6 weeks is a safe bet for a part to come back in stock. We still suggest you buy the back ordered part, so you will have one as soon as they come back in stock!
Springfree Trampolines Part Prices
There’s no universal price for Springfree Trampolines parts. It depends on the size of trampoline you have and the spare part you need.
For example, a new mat for a Springfree Compact Round Trampoline (2nd smallest Springfree), you can expect to pay about £245.
For a Springfree Jumbo Square Trampoline (2nd biggest Springfree), you’ll be paying around £395 for a new mat.
A new Springfree Trampoline mat or net will be the most expensive singular trampoline parts you can buy. The small parts, like the C-clips (£10 for a pack of 12), or a single mat rod (£8), won’t cost nearly as much.
There are also shipping costs for the part if depending on it’s size - shipping typically costs around £3.50 for the smaller parts, and up to £20 for the larger.
*Please note, our 10-year warranty covers parts only – shipping costs will be incurred. *
Now, if you file a warranty claim and it’s approved, your part and its shipping costs will be covered, however please double check this with our experts if you are looking for us to install the part too. Springfree Trampolines offer an industry leading 10-year warranty on all parts of the trampoline. This covers manufacturer defects.
1
What Are the Most Common Parts That Need to Be Replaced?
Typically, the most common parts you will need to replace on a Springfree Trampoline will be the net and/or mat.
Tip: If you need a new mat and net, order them together! The installation process is practically the same for both – saving you time later down the line!
2
How Often Will You Need to Order Replacement Parts?
If reasonably used, and if you follow basic trampoline safety rules, you shouldn’t have to replace any trampoline parts within 10 years (consistent with Springfree’s warranty).
Parts only need to be replaced when they are damaged. So, if you get to that 10-year mark with your Springfree, you don’t need to replace parts just because it’s been 10 years!
3
Should You Replace a Trampoline Part Yourself?
Most customers replace the part themselves. If you installed your trampoline, you should be able to manually replace the part. However, you can opt for a professional to come out and replace it if desired.
4
How Much Does It Cost to Hire a Professional?
If you want somebody to come and replace the part, our installation fee is £200.
5
Can You Order Replacement Parts for an Older Springfree Trampoline?
Yes, following the same process. However, if you have a G3 trampoline (the older model, typically sold between 2008-2015), you won’t be able to get a new frame. You can tell if you have a G3 or G4 model from the serial number).
If you need a new frame on a G3 model, you will likely need to purchase a new trampoline.
6
What About Replacing Trampoline Accessory Parts?
For trampoline accessory parts, like Springfree Trampoline Basketball Hoop parts, you will follow the same process as replacing a part on your trampoline.
What Resources Can You Use to Help Replace Parts?
There are plenty of resources you can use to help with correctly replacing a Springfree part. These include:
- A product manual that will be given to you upon completion of your part order.
- The BILT App, which provides 3D step-by-step instructions.
- Online resources, like YouTube videos and our installation guides.
Need a Springfree Trampoline Replacement Part?
Ordering replacement parts for your Springfree is a relatively simple process. If you have the right information handy, you’ll be able to call or go online, and have your part shipped in no time!
If you need a Springfree Trampoline part, give us a call at 01276 477 461 and one of our Springfree Experts can assist you!
