Warranty Coverage
We believe in helping families go outside and be active. Kids and families deserve safe, active, outdoor play, and that’s exactly what Springfree delivers.
Our warranty has always been an industry leader, initially giving you 1-year cover on the net and mat to 4 years on the frame, with the opportunity to double these to 2 & 8 years if you registered your warranty within your first year of ownership.
From the 1st September 2017 on new Springfree purchases we were proud to offer a world-class warranty on the WHOLE trampoline. Unlike other trampoline warranties that cover specific parts, our 10 year warranty covers the entire trampoline. From net to frame to mat – we’re here for you. It’s our years of fun guarantee!
Springfree Trampoline warrants its products to be free of defects in material and workmanship under normal domestic use and service conditions which do not include general wear and tear, burns, cuts or snags.
Should your Springfree Trampoline be out of warranty and require replacement parts, these can be purchased by calling our customer care team at 01276 477461 or contact us.
Springfree Trampoline warrants its products to be free of defects in material and workmanship under normal domestic use and service conditions which do not include general wear and tear, burns, cuts or snags. Click here for details.
Trampoline Warranty Registration
Please note that our warranty has recently changed to 10 year coverage . If you are uncertain which warranty your trampoline is covered by, please contact our Customer Care team at 01276 477461 or contact us.
To better serve customers requiring technical support, please register your warranty. Customers with registered warranties are given a profile that allows for easier support and also allows us to contact you with important product notifications.
Accessory Warranty Coverage
The warranty on all Springfree Trampoline accessories is one year from the date of purchase. Springfree Trampoline warrants that our products are free of defects in material and workmanship under normal domestic use and service conditions. Please remember to register your warranty below.
Current warranty period is as follows:
Accessory | Basic Warranty |
FlexrStep | 1 years |
FlexrHoop | 1 year |
Ground Anchor | 1 year |
Shifting Wheels | 1 year |
Springfree Ball | 3 Months |
1 year |
Warranty Claim
If you believe you have a manufacturing fault or a product defect with your Springfree Trampoline and need to make a warranty claim, please complete the claim form from the link below.
Should you have any question about making a claim, please reach out to our customer care team at 01276 477461 or contact us.