Find out how to locate and use your Springfree Trampoline serial number for warranty purposes. Our guide includes detailed steps and helpful visuals! 

3 min read

It’s important to know how to find the Springfree Trampoline serial number for a few reasons: 

  • You need the serial number to register your warranty.  

  • You need the serial number to submit a warranty claim.  

  • You need the serial number to order replacement parts.  

In this article, you will learn how to find the Springfree serial number (with pictures).  

Relocate your trampoline

We will also walk you through how to use it to register your warranty, submit a warranty claim and order replacement parts for your trampoline.  

Where Is the Serial Number on a Springfree Trampoline?

There are three places where you can find the Springfree Trampoline serial number: the frame, net and mat. Most of the time, the net, mat and frame serial numbers will be the same.  

Here is where you can find your serial number on the Springfree Trampoline frame: 

Serial number on the frame

It’ll either be engraved like the picture above or on a white sticker (pictured below): 

Springfree trampoline model

Here is where you can find the serial number on the net. It’s located where the vertical and horizontal zipper meet:  

Springfree model in warning labels

Here is where you can find the serial number on the mat. It’s located on the edge seam of the mat that is in line with the warning labels:  

Springfree label

How to Use Your Serial Number to Register Your Warranty

Now that you know where to find your Springfree serial number, let’s talk about how to use it.  

If you need to register your warranty, you will first go to our Warranty Registration Page and click on “Open Form”.  

Once you fill out your personal and purchase information, you will then enter your serial number in the 3rd section (pictured below): 

Warranty registration

You can also register your accessory’s serial number here if you have a FlexrHoop, FlexrStep or SunShade.    

How to Use Your Serial Number to Submit a Warranty Claim 

You will also need to enter your serial number to submit a trampoline warranty claim.  

Go to the Warranty Claim Page and follow the same steps as registering your trampoline’s warranty (detailed in the previous section).   

How to Use Your Serial Number to Get Replacement Parts (Quickly)

To order Springfree Trampoline replacement parts, you will need your serial number (you can also count the number of mat rods or use the model number – ex: S113 for Large Square model).   

You will also need the shape of your trampoline (either oval, square or round).   

To achieve a seamless experience, have your serial number and trampoline shape ready to go!  

G3 vs. G4 Springfree Trampolines

A key function of the Springfree serial number is to designate whether you have a G3 or G4 model.  

G3 Springfree Trampolines were typically sold between 2008-2015. G4 trampolines are the newest models. 

You can tell if you have a G4 trampoline because it will say “G4” in the serial number. G3 Trampolines will just have four digits.   

This is important to you because it can affect your replacement parts and warranty coverage.   

G3 Trampoline parts are no longer covered under warranty.  

If you need parts for a G3 model, they also might cost £10-£50 more (depending on the part).   

Some parts, like the frame pieces, are no longer available for G3 models. You will need to buy a new trampoline if you need a new frame on a G3 Trampoline.   

Although the upfront price might be lower, the cost for replacement parts could be higher than buying a new Springfree Trampoline (especially true for G3 models).  

If you have a G3 Trampoline and are looking to buy another Springfree, we recommend buying a new trampoline, so you get full warranty coverage and won’t have to replace any parts.  

Questions About the Springfree Trampoline Serial Number?

The serial number on a Springfree Trampoline plays an important role in the warranty claim/registration process and in getting parts for your trampoline.  

If you have any further questions about the serial number, warranty, or replacement parts, reach out to us and one of our team members will be with you shortly!